SentrySafe DH-134E Gebrauchs- und Pflegehandbuch PDF herunterladen (Seite 4)

6

Troubleshooting

Low battery warning

The green LED light will signal in red when

opening your safe. The lock is giving you a valid

signal but is not unlocking.

Changing your batteries

1. Turn the keypad housing counterclockwise

and carefully pull away from the mounting

plate to expose battery compartment.

2. Remove the four AAA Alkaline batteries

and replace.

Caution: Hold onto the keypad

housing to avoid pulling wires.

3. Carefully position the keypad into the inserts

on the mounting plate and turn clockwise.

Ensure that there are no wires or cables

trapped between the keypad and the

mounting plate. Pinched cables result

in a short circuit.

The lock has no response (no ﬂ ash,

no beeps)

• Make sure the wires in the keypad housing

are not pinched and are securely connected.

(See “installation of batteries” on page 2)

• Check to make sure the batteries are

correctly and securely inserted into the

battery compartment. (See “installation of

batteries” on page 2)

• Lock can possibly be in the lockout penalty,

wait ﬁ ve (5) minutes, and check if the lock

responds.

• Replace the existing batteries with new

ones. (See “changing your batteries” in

troubleshooting)

The lock is responding but does

not unlock

• Make sure you are getting a valid response.

• Make sure you get a signal with every key

stroke.

• Make sure you are not in time delay mode.

(See “time delay mode” above)

• Replace the existing batteries with new

ones. (See “changing your batteries” in

troubleshooting)

If the lock still does not open, contact Sentry

Group Customer Care: 1-800-828-1438 or 585-

381-4900 (Available Mon - Fri, 8:00 am - 6:00

pm EST). Follow the instructions carefully to get

the best possible use from your lock.

Sentry

®

Group Customer Care

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